We're very proud of the things residents say about us, so we've included a few of the many testimonials we've received.
"Just a note to thank you for all that you and all the staff do every day to make the Chicagoan such an outstanding residential building. The location and construction of the building are, of course, first class. However, it is the human factor that makes the real difference."
"The building is always clean and beautifully maintained, and even the most minor concern receives a prompt and efficient response from the maintenance staff. One day, I reported a problem at the front desk and, by the time I reached the twenty-sixth floor, a maintenance person was already waiting for me at the door of the apartment."
"Doormen are consistently helpful and efficient in handling messages or deliveries, and it is always a pleasure to be greeted by them whenever entering or leaving the building."
"The staff are an exceptional group. The leasing office is most of all to be treated like members of the family with the warmth and respect that are so often lost in the rush of city life. Perhaps the characteristic friendliness of residents to each other is but a reflection of the relationship we as residents enjoy with the office staff."
"While most inclined to comment on things that are unpleasant, I simply wanted to let you know that we have been very satisfied with our life here at the Chicagoan."
"I would like to take this opportunity to express the highest compliments for the superb maintenance and management of the Chicagoan."
"I selected this building as my residence nearly five years ago on the expectations that this is a quality building and more importantly that it was probably maintained and managed to the highest quality standards. Five years of actual experience have proven both expectations absolutely correct."
"I am particularly reassured with my choice to remain at the Chicagoan when I visit friends at numerous other buildings in Chicago, (where I understand the rents are actually higher) and observe the unkempt condition of lobbies, hallways, swimming pools and other common areas, and hear from those friends of the slow management response to resident needs."
